Privacy

Privacy policy.

Effective 2026-05. This is plain-language plus the formal terms. If anything is unclear, email petfinder@petparentusa.com.

Quick version

We help you reunite with a lost pet by publishing a public page (photo, species, breed, color, sex, last-seen 1-mile grid centroid) and notifying neighbors who opt in to alerts. Everything else — your name, contact info, exact location, microchip status, pet name, age, weight, temperament, owner note — stays private until you explicitly choose to share it on a per-target basis.

What we collect

  • Pet details you enter or import from PetParent: species, breed, color, sex, photos, name, age, weight, microchip, distinctive markings, temperament.
  • Location of the last-seen point, the area you search, and where finders report sightings.
  • Contact details (email, optional phone) so we can notify you of sightings and matches.
  • Account sign-in identifiers (email, OAuth tokens) handled by Supabase Auth.
  • Operational data — alert dispatch ledgers, handoff audit, in-app notifications, photo-quality scores — kept for forensic + product-improvement reasons.

What’s public by default

The lost-pet page shows only the “privacy floor” fields: photo, species, breed, color, sex, last-seen 1-mile grid, status, and a CTA to contact you through the platform. We don’t publish your name, your pet’s name, your contact info, exact location, microchip badge, or owner notes unless you grant a specific release.

When you click a sharing target (Facebook, Nextdoor, PawBoost, Brevard County Animal Services, etc.), you choose a release scope:photo only, photo + pet name, orphoto + name + contact. We record the grant. Future changes to the report won’t retroactively expand a grant.

PetParent integration

If you arrived from PetParent or chose “Yes, my pet is licensed in Brevard County” on the report form, we read your pet’s record from PetParent to pre-fill the report. We also mint a short-lived token tying your PetFinder account to your PetParent account by email, so we can suggest re-licensing after recovery.

Recovery and licensing

If a pet reported lost in PetFinder is later recovered and you have indicated the pet is not licensed in your jurisdiction, PetParent will reach out to assist with licensing as required by local ordinance. Your name, contact information, and pet details may be shared with PetParent for this purpose. You will not be contacted by local animal services without your consent unless required by law.

Retention

  • Resolved lost-pet pages stay accessible at their URL until you ask us to remove them. Photos and snapshots are retained for forensic reasons unless deletion is requested.
  • Handoff and dispatch ledgers are retained indefinitely for audit.
  • In-progress drafts older than 7 days are eligible for automatic deletion.

Deleting your data

Email petfinder@petparentusa.com from the address on your account. We will delete or anonymize your personal data within 30 days. Aggregate, non-personally-identifiable metrics may remain.

Contact

Operator: PetParent. Reach us at petfinder@petparentusa.com.

Version 2026-05 · Back to home